Success Notes » LinkedIn

Testimonials are better than Ice Cream

Judy Baker — Thu, 01 Mar 2012 02:24:06 +0000

I posted my new business portrait on this site and other locations on the web. I was so pleased with my portrait, the photo session and my relationship with the photographer, Erin Hayes, Erin Hayes Photography, that I posted a recommendation for her on LinkedIn, Facebook and Twitter. I got lots of positive comments on the portrait, which translates into lots of eyeballs who viewed my recommendation of Erin.

I shared my testimonial with the members of my business group, Sonoma Success Partners. My friends, family, and business contacts, read or heard my testimonial for Erin. In a few minutes, I had shared my positive experience with hundreds of people I know and through them, with thousands more. The people who commented on my portrait and recommendations, multiplied my message exponentially.

The power of social media

sharing what you know
sharing what you like
sharing what makes you mad
sharing what inspires you

It was easy to do. It took me a few minutes to compose my message and a few more to post it. Then the magic of sharing took over.

Want an easy way to promote your business?

Leverage testimonials from your clients by asking for them on social networking sites.

Ask for written testimonials that specify a service or challenge you helped to resolve.

Ask your clients to record a video or audio testimonial for you. You can upload videos to YouTube, embed them on your web site or blog posts. You can embed or link to audio files.

Give and Receive Testimonials

I got busy giving and and requesting testimonials. LinkedIn lets you review recommendations before they are posted. It also prompts you to give a recommendation when you received one. Reciprocity at its best.

Get them in writing. Then you can pepper your web site with endorsements from happy clients. The credibility of paid advertising has dropped to an all time low of 14% believability versus our faith in word-0f-mouth comments. Real people, real words, real solutions, translate into rapport and trust.

In a previous post, I commented on what is known as “The Oprah Effect” or the “Tim Ferris Effect.” Getting connected to someone who is famous, has a committed and engaged following, can turn your visibility super-nova bright. I worked for a graphic designer who was also an avid golfer. He invented “Loud-Mouth Golf,” fun and funny golf attire and accessories for golfers with a sense of humor and style. His strategy for promotion, give the pants to famous golfers who then endorsed them. He leveraged his way into a larger circle of buyers and fans. I visited his web site today and there is now world-wide distribution of his products. Not bad for a grass roots company with marketing smarts. This strategy works because humans take on the style, habits, attire and behavior of our heros, and people we like. It shows we belong.

What’s your next step?

See where you have a strong presence already and look at how you can increase your visibility through recommendations and testimonials. Here are some sites you might want to add to your list of cyber addresses. Most are free to join. Building your google juice depends on who knows you. Testimonials and recommendations are a proven way to expand your circle of influence and your profits.

Sites That Make It Easy to Capture Testimonials and Reviews

Testimonials are better than ice cream. Especially when they are shared.

Promote Yourself Like a Rock Star

Judy Baker — Thu, 12 Jan 2012 01:50:36 +0000

Want your next workshop to sell out?

Act like a rock star.

If you have ever tried to get tickets to your favorite band, you may have been astonished to find that all the seats were sold in just a few minutes. When well-known performers, like the Rolling Stones announce a new show, they are able to sell out scheduled performances in just a few minutes.

What’s their secret?

They have a huge fan base. When the word goes out, their fans already know them, like them, and are tuned in to consume their music and their life events.

How To Get Similar Results

You can stimulate the same kind of response for your products and services when you take these steps:

Build Your Fan base

If you have a blog you may have subscribers. But it is a common mistake that people can’t find out how to subscribe to your blog. You need to make it easy for people to subscribe to your blog. Where you place your subscribe button or form can make a huge difference in how many people take action and sign up.

If you have a Facebook page for yourself or your business, do you have have satisfied customers and supporters who like you on Facebook? Are you inviting people to “like” your page? What content are you providing to keep them engaged?

Perhaps you belong to online forums or groups. You might be posting questions or answering questions on LinkedIn.

You could upload videos, share slides, create podcasts or video casts, create a customized channel on YouTube, well, these are just a few of the social media opportunities out there. All of these channels have one thing in common, they are great places to engage in a conversation. Conversations are an exchange of ideas and through them, people connect. Connecting is just 1st step.

Grow your fan base

How can you have an ongoing relationship with your fans? You need to interact regularly. A small group of active fans is far more valuable than a big list where there is little loyalty, commitment or engagement. You need to nurture your relationships in cyberspace as well as those off line. Consistency, such as publishing new content on a regular, predictable basis can help people invest in you and build their trust in you as an expert and resource.

Capture Contact Information

Interruptive marketing (like paid commercials on radio or broadcast television, telemarketing calls) are perceived as annoying because they take you out of the experience of enjoying the story or music you were experiencing. Permission-based marketing is the new model for growing your business. It means that people who like what you have to offer, knowledge, services, or products, have given you permission to be in contact with them. On Facebook, we like people or their pages, on Twitter, we follow them, on YouTube, it is possible to subscribe a channel or to become a friend. I think you’re getting the idea. In each of these cases, there is an easy way for people to indicate that they want more of what they just consumed. There is a convenient way for them to opt in (join) your list.

Give It Away and They Will Come

Your opt in box should be prominently featured on your website. To incentivize people to opt in, you may offer something for free that is of value in exchange for their contact information. We have all willingly given our business cards away for a chance to win something valuable. The same idea works on line when you offer a free report or sample of your services in exchange for your visitors’ contact information.

“The Tim Ferris Effect”

I read a great post today on the forbes.com blog. It was about how to have a successful book launch. The author is a friend of Tim Ferriss (The 4 Hour Work Week, The 4 Hour Body). His book launch as tracked on Amazon was hugely successful because he posted as a guest on Tim’s blog. He went from being listed as 1,295 to an Amazon Best Seller at #45 on the day he posted to Tim’s blog. If you know someone with a very focused and loyal set of followers, you might consider strategies for getting to be mentioned on their blog or offering to create a “guest” post. The big guys do this all the time. When someone in the “Guerilla Marketing” stable publishes, they cross promote themselves on each others web site and email lists.

Start now to build your list and get growing!

btw – If you would like to create an action plan for building your list, see my special offer.

The Prince Charming Marketing Plan

Judy Baker — Thu, 08 Dec 2011 18:27:06 +0000

Do you think Prince Charming could find Cinderella if he didn’t know who he was looking for? He searched the land high and low for the woman who fit the glass slipper she had left behind. He knew only one woman was a match. Only one had a foot to fit the shoe he possessed.

When you begin the process of identifying your ideal customer, think like Prince Charming. Hopefully, more than one client is a match for your business. However, narrowing your search is a good place to start when defining your target market.

What are the exact characteristics and attributes of your ideal customers? Where would you be most likely to find them? What makes for a perfect fit with your services? Does your offer perfectly match the needs expressed by your customers? When you match up needs with what you provide, it will be like Cinderella and her perfect fit in the glass slipper.

If you remember the story, Prince Charming searched the land desperately seeking the woman whose foot was an exact match to the glass slipper. It was his only clue to her identity. He spent hours and hours, days upon days, weeks upon weeks, sifting through countless princesses, ugly stepsister’s, lots and lots of poor matches before he rediscovered his one true mate.

Fortunately for you, your marketing effort doesn’t need to be so difficult. You can start by writing down all of the attributes of your best customers or those who you want to be your best customers. You have tools at your disposal like Linkedin, business directories, networking groups, and of course, referrals from your existing customers.

Think about how persistent Prince Charming was in the pursuit of his goal. He overcame obstacles. He was tireless. He told everyone in his kingdom his plan. He used the tools he had, word-of-mouth, sending out messages of his intentions, declaring what he wanted, what he was looking for and his desired outcome. If you apply this kind of clarity of purpose to your marketing, I guarantee you will see positive results.

Prince Charming was a man with a plan. He knew who he was looking for, how to tell when he found her, and he knew who didn’t fit his plan. How many of you know your market as well as Prince Charming? Have you taken the time to profile your ideal customers? Are you persistent in casting your net in the right places at the right times?

I hope this somewhat fractured fairy tale not only makes you smile, but it makes you think and take action. Of course, having a little help from your Marketing Fairy Godmother is highly recommended.

Judy Baker, your Completely Creative Action Plan Marketing Coach and Marketing Fairy Godmother

Tips for using LinkedIn

Judy Baker — Sat, 23 Jul 2011 21:14:10 +0000

I attended a presentation by Kurt Shaver’s at the Bay Area Consultants Network. His topic: ” Get LinkedIn to Sales”.

That’s Kurt to your left. Why is he smiling? He knows the secrets of making LinkedIn work to find customers. Below are a few things I learned from Kurt.

Improve Your Profile

He gave great tips on how to make it easier for people to find you on LinkedIn, the first step if they are going to hire you.

Use a great photo – a headshot that fills the space, is flattering, and that shows you as the professional you are
Use keywords to describe yourself and what you do (that’s what people are searching on)
You can reorder the sections of your profile by dragging and dropping
Make sure your summary is keyword rich and describes your accomplishments
Ask for recommendations

Making changes to Your Profile

I spent about a half an hour and made some significantI changes to my profile .

I moved sections around and I added a video clip to my profile.I have more updates planned.

See the results on my LinkedIn Profile

Want More Sales?

Kurt teaches how to get more clients using LinkedIn. Find out more here. He has a series of online workshops coming up in August. I give him two thumbs up.

Watch this short clip (49 sec) of Kurt to get a sample of his high energy and high impact training style.